Employee Grievance Redressal
Our institution is committed to fostering a professional, respectful, and inclusive work environment where every employee is treated with fairness, dignity, and respect. The Employee Grievance Redressal Cell provides a transparent, impartial, and confidential platform for teaching, non-teaching, administrative, and support staff to raise workplace concerns and seek timely resolution.
The Grievance Redressal Cell serves employees across all our constituent schools, including the School of Dental Science, School of Pharmacy, School of Nursing, School of Management, School of Computer Applications, School of Industrial Training Institute (ITI), and School of Education. The committee is dedicated to resolving grievances fairly while ensuring confidentiality and compliance with institutional policies and applicable regulations.
Objectives
- ◉ Promote a positive, respectful, and harmonious workplace culture.
- ◉ Provide a fair, transparent, and accessible mechanism for grievance redressal.
- ◉ Ensure timely, impartial, and confidential resolution of employee concerns.
- ◉ Encourage open communication between employees and the management.
- ◉ Foster trust, accountability, mutual respect, and professional ethics.
- ◉ Promote employee well-being and a healthy work environment.
Types of Grievances
Employees may submit grievances related to:
- ◉ Working conditions and workplace environment.
- ◉ Service matters and employment-related issues.
- ◉ Leave, attendance, and duty allocation.
- ◉ Salary, benefits, and administrative concerns.
- ◉ Performance appraisal and career development.
- ◉ Workplace harassment, discrimination, or misconduct.
- ◉ Health, safety, and employee welfare.
- ◉ Interpersonal conflicts or professional disputes.
- ◉ Infrastructure, facilities, and resource-related concerns.
- ◉ Any other matter affecting professional well-being or workplace satisfaction.
Grievance Redressal Process
Submission of Grievance
- ◉ Employees may submit their grievance through the online grievance portal or by contacting the Employee Grievance Redressal Cell.
Review and Acknowledgement
- ◉The grievance is acknowledged and reviewed by the committee, which ensures confidentiality and forwards the matter to the appropriate authority for further action.
Investigation
- ◉The committee conducts an impartial inquiry by gathering relevant information, interacting with the concerned parties, and evaluating the issue objectively.
Resolution
- ◉ Based on the findings, appropriate corrective measures are recommended and implemented in accordance with institutional policies. The employee is informed of the decision within a reasonable timeframe.
Closure and Follow-up
- ◉Where necessary, the committee follows up to ensure effective implementation of the resolution and to prevent recurrence of similar issues.
Our Commitment
We value every employee’s contribution to the growth and success of our institution. The Employee Grievance Redressal Cell is committed to ensuring that every concern is addressed promptly, fairly, and without fear of discrimination or retaliation. By promoting transparency, accountability, and mutual respect, we strive to create a supportive workplace that encourages professional excellence, collaboration, and continuous institutional development.
All employees are encouraged to raise their concerns responsibly and confidently. Every grievance is treated with the highest level of confidentiality, fairness, and professionalism to ensure a safe, equitable, and productive work environment for all.